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Wednesday, 15 November: Our phone number has been transferred to our new provider Zen and seems to work well!

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UK customers:

Shipment is normally made by DHL. Tracking information will be advised.

Shipping: Less than £24.00: £8.70 (£7.25 + VAT); £24.00 to £119.99: £5.40 (£4.50 + VAT); £120 and over FREE
 

Export customers (outside of the UK), please note:

Minimum retail export order value (excluding shipping) of £140 / ~150 Euro (the IOSS threshold).
Minimum trade export order value (excluding shipping) of £80 / ~85 Euro.
Export terms: DPU – Delivered At Place Unloaded, customer liable for any import duty, taxes and customs clearance.
At dispatch, we will email you the amended invoice and packing list as used for customs.
Exports are currently taking longer, typically 5 to 14 days. Our normal carrier is UPS using their Carbon Neutral service.

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